Policies

Meals
 
 The Room rate includes Susie's World Famous three course gourmet breakfast each morning, wine and hors d’oeuvres every evening and unrivaled charm and hospitality throughout your stay.  If you are vegetarian, vegan or have any allergies or other food requirements, please let us know in advance of your stay.  We are happy to accommodate any reasonable dietary requirements.
 
Check-In and Check-Out
 
Check-in is between 3:00PM and 6:00PM, unless previously arranged.  If you plan to arrive after 6:00 PM we will wait up for you, so please call us with your arrival time so we do not worry about you.
 
Check-out is at 11:00AM unless previously arranged.  Extra fees may apply for late check-out. You are welcome to leave your car at the Inn if you would like to spend some additional time walking around Napa after check out.
 
Minimum Night Stays
 
We do require multi-night stays during certain times of the year. Weekends from April through October, Holidays and special events generally have multiple night stay requirements. Nonetheless, please call or check our availability online, since one-night stays are occasionally available.
 
Safety and Smoking
 
The Cedar Gables Inn is a non-smoking Inn, including the rooms.  If, however, you decide to smoke in your room, you will be charged an additional night's rate as the room will require a minimum of 24 hours airing.  The outside garden area and patio area are available for those who like to "light up."
 
The Cedar Gables Inn has a fire sprinkler system, a central smoke alarm system, and a kitchen Ansul system that automatically notifies the Napa Fire Department in case of a fire. We take fire risk very seriously.
 
Parking
 
We have four off-street spaces, but there is ample street parking with no restrictions.
 
Children
 
Cedar Gables Inn is designed for adults desiring a quiet and romantic retreat in a Historic Mansion filled with highly valued antiques, and as such, is not suitable for children under 12 years of age.
 
Pets
 
We are sorry that we are unable to accommodate pets.
 
Room and Building Damage
 
Unfortunately, due to the risk involved, we do not allow the use of candles, incense or anything else burnable inside the Inn.  The 120 year old mansion was built out of Old Growth Redwood and it would be impossible to replace.
 
Abusive treatment to the Rooms or any part of the Cedar Gables Inn will be assessed for damages and guests may be charged accordingly.
 
Liability
 
Cedar Gables Inn is not responsible for the loss of any property, money or valuables. Security cameras are used in some common areas.
 
Keys not returned when you check-out will result in a $30 "lost key" charge.
 
Cancellation Policy
 
Due to the intimate size of our inn, any cancellation affects us significantly. Consequently, we adhere to the following cancellation policy. If you find it necessary to cancel, please call by 3:00 P.M. fourteen (14) days before your scheduled arrival date for regular reservations and sixty (60) days prior for holidays or your credit card will be charged for the amount of your entire stay unless we can rebook the room.  If we can rebook the room you will only be charged a $25.00 service fee.  A $25.00 service fee applies for all cancellations.  A shortening of your stay is also deemed as a cancellation. Extra person charge is $60.00.
 
GROUPS: (3 or more rooms) whether booked as a whole group or individually have a 60-day cancellation policy.  A $500 non-refundable deposit is due at the time of booking.  Full payment is required in advance. 
 
PACKAGES: All Discounted Packages are billed to your credit card immediately.  They are non-cancelable & non-refundable as we are purchasing services from other vendors outside our control. 
 
 
Reservation Policy
 
Credit card authorization is required to reserve a room. By asking us to reserve a room you give us the authorization to charge your card in case of cancellation, as described above. Upon arrival, we will charge your credit card or be happy to accept cash or travelers checks.
 
Payment Method
 
We accept cash, travelers’ checks, Discover, Visa and MasterCard.
 
Rates are subject to change without notice.